FAQ

How can I pay for my ride?

When you make a reservation online, we will ask for a credit card in order to hold the vehicle. Your credit card will NOT be charged for the trip amount until your ride is complete. All receipts are emailed after the trip completion.

Can I pay for my ride directly to the driver?

Our drivers will not be able to accept credit cards directly for payment. Reservation will be confirmed after the payment.

What if my flight gets delayed?

If this situation occurs, Serbian Travel will provide a vehicle in the new proposed time.

What if my plans change and I need to cancel my reservation?

No charge will apply to your credit card for any trip cancelled 48 hours before your pickup time.

 A charge of 50% will apply to your credit card for any trip cancelled 24 hours prior to the scheduled ride.

 Cancellations within 24 hours before your pickup time will result in a full charge of trip amount.

Are there any other charges?

If you decide to change the agreed route and that results in changes of kilometers travelled, Serbian Travel will, in agreement with the client, change the final trip amount.

What if my flight is delayed?

We monitor all flights so we know what your actual arrival time will be. You can contact us if you like, but our drivers will always be there whether your plane lands earlier or later than the scheduled arrival time.

  • Bus

  • Minibus

  • Van

  • Car

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